Our Company

Our Family Serving Yours Since 1971 – Locally Managed & Operated!

Berkshire Heating and Air Conditioning has been servicing the community since 1971. From residential to commercial to industrial; Berkshire Heating and Air Conditioning can handle any project,large or small.

When you need help with your home’s mechanical systems, you want more than competence in a contractor. Whether in need of a new furnace or air conditioning repair, you want a company with whom you are comfortable. After all, it involves your home and your family. Just any company won’t do.Berkshire Heating and Air Conditioning is the call you want to make. We’ve been around since 1971 and have an excellent reputation–not only because we know our business, but because we treat our customers with respect. That includes everything from up-front price quotes, to the professional manner in which we conduct ourselves, to the way we treat and leave your home. Whether it’s our work or your experience with our people, your satisfaction is guaranteed.

Our service technicians receive ongoing training that helps keep your family safe. Better yet, if you tell us about your comfort-related concerns we can let you know about tips or solutions that can help. If you’re someone who wants to learn more about home comfort, you’ll find a wealth of information by browsing our site.

At Berkshire Heating and Air Conditioning we work hard to keep our customers comfortable all year round. If you live in Berkshire, Hampden, Hampshire Counties and have a question about your system, just ask and we’ll be happy to help. It’s free, whether or not you’re a customer. We invite you to get to know us.

So call us today! We would love to service you. (yes… you can actually talk to a live person at our company!)

Our Mission

We are committed to our customers and the work we perform. We build long-standing relationships through fairness, reliability, and trust while providing a full array of heating, air conditioning, and home comfort solutions.

We’re committed to do the job…Every job—the right way.

We are a full service HVAC contractor providing repair, maintenance, and installation for all types of heating and air conditioning systems. We service Berkshire, Hampden, and Hampshire Counties 24/7 and repair all makes and models of heating and central air conditioning equipment. We look forward to exceeding your expectations!


Kristina Smith
Branch Manager

Kristina Smith started working for Berkshire Heating & Air Conditioning in January, 2011 as an Administrative Assistant and has worked her way up to her recent promotion to Branch Manager. Kristina is responsible for the daily operations of all departments within Berkshire Heating & Air Conditioning. Kristina works directly with the field staff and administrative staff to ensure quality and performance. She has 15 years of customer service and management background as well as 3 years experience in the HVAC business.

Born and raised in Springfield, Massachusetts, and currently living in Holyoke, Kristina is very connected to the area and fully understands the crazy climate changes in Western Massachusetts. Understanding the weather here allows her to better sell products and systems to the clients.

Kristina currently lives in Holyoke with her husband Josh and their three wonderful children. They are also surrounded in the local area by their very tight knit and loving families.


Josh Smith
Service Manager

Josh has over 15 years invested in HVAC and plumbing trades working at several companies serving the people of Western Massachusetts. Josh started with Berkshire in 2010 and have risen through the ranks from tech to lead tech to field supervisor and finally to service manager. It is his pleasure and honor to support his staff and the people of Western Mass that he calls friends and neighbors.

What They're Saying...

“Thank you for making my day easier! I called this morning because I did not have any heat. The person on the phone was very friendly and helpful. Within a few hours someone went to my home and resolved the problem. You offer a great rate and a fast response time. I will definitely recommend Berkshire Heating & Air Conditioning and continue using them in the future.”

Heidi M.
Ludlow, MA

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Berkshire HVAC