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Our Family Serving Yours, For Over 40 Years!

Berkshire Heating & Air Conditioning

Our Mission:
We are committed to our customers and the work we perform. We build long-standing relationships through fairness, reliability, and trust while providing a full array of heating, air conditioning, and home comfort solutions.

Berkshire Heating and Air Conditioning has been servicing the West Springfield, MA communities since 1971. From residential to commercial to industrial; Berkshire Heating and Air Conditioning can handle any project,large or small.

When you need help with your home’s mechanical systems, you want more than competence in a contractor. Whether in need of a new furnace or air conditioning repair, you want a company with whom you are comfortable. After all, it involves your home and your family. Just any company won’t do.Berkshire Heating and Air Conditioning is the call you want to make. We’ve been around since 1971 and have an excellent reputation–not only because we know our business, but because we treat our customers with respect. That includes everything from up-front price quotes, to the professional manner in which we conduct ourselves, to the way we treat and leave your home. Whether it’s our work or your experience with our people, your satisfaction is guaranteed.

Our service technicians receive ongoing training that helps keep your family safe. Better yet, if you tell us about your comfort-related concerns we can let you know about tips or solutions that can help. If you’re someone who wants to learn more about home comfort, you’ll find a wealth of information by browsing our site.

At Berkshire Heating and Air Conditioning we work hard to keep our customers comfortable all year round. If you live in Berkshire, Hampden, Hampshire Counties and have a question about your system, just ask and we’ll be happy to help. It’s free, whether or not you’re a customer. We invite you to get to know us.

So call us today! We would love to service you. (yes… you can actually talk to a live person at our company!)

Over 40 Years in Business

Fully Licensed, Bonded, & Insured

A+ BBB Rating

Available 24/7

Friendly & Knowledgeable NATE Certified Technicians

Kristina Smith
Branch Manager

Kristina Smith started working for Berkshire Heating & Air Conditioning in January, 2011 as an Administrative Assistant and has worked her way up to her current position of District Manager. She has over 25 years of customer service and management background as well as 12 years experience in the HVAC business.

Kristina is responsible for the daily operations of all departments within Berkshire Heating & Air Conditioning, working directly with the field technicians and administrative staff to ensure quality and performance.

Born and raised in Springfield, Massachusetts, and currently living in Holyoke, Kristina is very connected to the area and fully understands the crazy climate changes in Western Massachusetts. Understanding the weather here allows her to better sell products and systems to the clients.

Kristina currently lives in Holyoke with her husband Josh and their three wonderful children. They are also surrounded in the local area by their very tight-knit and loving families.

Berkshire Heating & Air Conditioning Service Manager - Josh Smith

Josh Smith
Service Manager

Josh has over 15 years invested in HVAC and plumbing trades working at several companies serving the people of Western Massachusetts. Josh started with Berkshire in 2010 and have risen through the ranks from tech to lead tech to field supervisor and finally to service manager. It is his pleasure and honor to support his staff and the people of Western Mass that he calls friends and neighbors.